Reduced Services

Accessing Council Services:  

You can now access services, get advice and support, and transact with us in the following ways:

  • By accessing our wide range of 24/7 online services
  • By emailing directly to the relevant service
  • By phoning First Contact on 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri). 
  • By pre-booked appointment at the Kiln Road office (9.00am to 4.00pm Mon to Fri) - these can be arranged by phoning First Contact on 01268 882200.

Equal Employment Opportunities

Copies of the Council's strategies and plans for ensuring that all members of the Council's workforce are treated in a fair and equitable manner are provided below:

Human Resources Strategy - 2018[pdf] 333KB

Workforce Plan 2020 - 2021[pdf] 141KB

The Council is required to keep records on the equality characteristics of its workforce.

 

Equality in numbers

  01 August 2013 01 December 2014 01 October 2015 01 April 2016 01 October 2016

01 October 2017

 

01 October 2018

 

 01 October 2019
Percent of employees with disabilities
Proportion of employees with a disability 5% 6% 5% 6.5% 7.6% 7.5% 9% 7%

 

  01 August 2013 01 December 2014 01 October 2015 01 April 2016 01 October 2016

01 October 2017

 01 October 2018 01 October 2019
Percent of employees by age
16-21 4% 6% 7% 5% 5% 5% 7% 6%
22-35 21% 18% 20% 22% 21% 21% 22% 23%
36-44 19% 21% 14% 13% 14% 14% 13% 13%
45-55 36% 31% 38% 37% 36% 34% 33% 32%
56-65 19% 22% 19% 21% 22% 24% 23% 24%
Over 65 1% 2% 2% 2% 2% 2% 2% 2%

 

  01 August 2013 01 December 2014 01 October 2015 01 April 2016 01 October 2016 01 October 2017 01 October 2018 01 October 2019
Percent of employee ethnicity
White British 97% 97% 96% 97% 97% 97% 97% 98%
Other Ethnic Groups 3% 3% 4% 3% 3% 3% 3% 2%

 

  01 August 2013 01 December 2014 01 October 2015 01 April 2016 01 October 2016 01 October 2017 01 October 2018 01 October 2019
Percent of employee gender
Male 44% 43% 43% 42% 44% 43% 42% 43%
Female 56% 57% 57% 58% 56% 57% 58% 57%