Reduced Services

Accessing Council Services:  

You can now access services, get advice and support, and transact with us in the following ways:

  • By accessing our wide range of 24/7 online services
  • By emailing directly to the relevant service
  • By phoning First Contact on 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri). 
  • By pre-booked appointment at the Kiln Road office (9.00am to 4.00pm Mon to Fri) - these can be arranged by phoning First Contact on 01268 882200.

Community Safety Partnership

The Crime and Disorder Act 1998 placed a joint responsibility upon specific agencies to work together, and with other agencies within the community, to develop and implement strategies to protect their communities from crime and help people feel safe.

As a leading member of the Castle Point and Rochford Community Safety Partnership (CSP), Castle Point Borough Council is firmly committed to tackling crime and disorder and reducing the fear of crime in the Borough.

Other statutory members are from the following key agencies:

Essex Police

Castle Point and Rochford Clinical Commissioning Group

Essex County Council

Essex County Fire and Rescue Service

Rochford District Council

Comparing Castle Point and Rochford Districts with other Essex Districts in October 2017  indicates 5.6 crimes per 1000 residents for Castle Point and 3.2 crimes per 1000 residents for Rochford. Castle Point and Rochford are below the average of 6.1 across all Essex Districts.

Each year the CSP must produce a  Strategic Assessment from an analysis of community safety information and data across Castle Point and Rochford District.

This process identifies the main local priorities which the CSP will focus on over the next 12 months (April 2018- March 2019)

  • Burglary / Acquisitive crime

  • Safeguarding Vulnerable People –

  • Anti-social behaviour - A multi agency ASB panel meets to address high level issues

  • Violence Against The Person

An annual action plan for 2018/19  has been developed to tackle these priorities