Reduced Services

Accessing Council Services:  

You can now access services, get advice and support, and transact with us in the following ways:

  • By accessing our wide range of 24/7 online services
  • By emailing directly to the relevant service
  • By phoning First Contact on 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri). 
  • By pre-booked appointment at the Kiln Road office (9.00am to 4.00pm Mon to Fri) - these can be arranged by phoning First Contact on 01268 882200.

Dangerous Wild Animals

Under the Dangerous Wild Animals Act 1976, you will need a licence if you want to keep a dangerous wild animal listed on the below link.

www.legislation.gov.uk/uksi/2007/2465/schedule/made  

This does not apply to any dangerous wild animal kept in a zoo; a circus; premises licensed as a pet shop; or a place which is a designated establishment within the meaning of the Animals (Scientific Procedures) Act 1986.

To apply for a dangerous wild animal licence, please follow the link below:

Licences will only be granted when we are satisfied that it would not be contrary to public interest on the grounds of safety or nuisance; that the applicant is a suitable person; and the animal's accommodation is adequate and secure.

Completed application forms can be returned to the Council either via post or email. In order for your application to be processed further, you must pay the appropriate fee as stated on our 'Application Forms & Fees' webpage.

For further information, please call 01268 882200 or email