Reduced Services

Accessing Council Services:  

You can now access services, get advice and support, and transact with us in the following ways:

  • By accessing our wide range of 24/7 online services
  • By emailing directly to the relevant service
  • By phoning First Contact on 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri). 
  • By pre-booked appointment at the Kiln Road office (9.00am to 4.00pm Mon to Fri) - these can be arranged by phoning First Contact on 01268 882200.

Food Safety

The Council's aim is to ensure that every food business in our Borough provides food that is safe to eat, free from contamination and has been produced in a safe and hygienic manner.

Our Environmental Health Officers are charged with achieving this aim by undertaking the following duties:-

  • We maintain an up to date register of all food premises in the Borough.
  • We inspect all food outlets in the Borough to ensure they comply with relevant European and National Law.
  • We investigate all complaints about poor hygiene in food premises and about foreign matter/objects in food.
  • We investigate all notifications of illness that are thought to have been caused by food or food premises.
  • We sample food to monitor the standard of food sold within the Borough.
  • We provide advice and guidance to businesses and consumers on food safety issues.

Related Links

Related Documents

If you wish to discuss any food safety matter, please contact tel (01268) 882200 or email us.