Reduced Services

Accessing Council Services:  

You can now access services, get advice and support, and transact with us in the following ways:

  • By accessing our wide range of 24/7 online services
  • By emailing directly to the relevant service
  • By phoning First Contact on 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri). 
  • By pre-booked appointment at the Kiln Road office (9.00am to 4.00pm Mon to Fri) - these can be arranged by phoning First Contact on 01268 882200.

Licensing Policies


Licensing Policy 2018 [pdf] 597KB

Licensing Enforcement Policy 2017 [pdf] 274KB

Pavement Licensing Policy 2020 [pdf] 223KB

Scrap Metal Dealers Act 2013 - Statement of Licensing Policy [pdf] 200KB

Sex Establishment Policy version December 2017.pdf [pdf] 400KB

Street Trading Policy [pdf] 153KB

Taxi Policy 2020 - Further to the Department for Transport Statutory Taxi & Private Hire Vehicle Standards Consultation in November 2020 the Hackney Carriage & Private Hire Drivers Policy it is now under review and subject to changes.