Accessing Council Services:
You can now access services, get advice and support, and transact with us in the following ways:
- By accessing our wide range of 24/7 online services
- By emailing directly to the relevant service
- By phoning First Contact on 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri).
- By pre-booked appointment at the Kiln Road office (9.00am to 4.00pm Mon to Fri) - these can be arranged by phoning First Contact on 01268 882200.
Information regarding South Essex Parking Partnership.
From 1st April 2011 Chelmsford Borough Council will be responsible for street Parking Enforcement in Basildon, Brentwood, Castle Point, Chelmsford, Maldon and Rochford.
A South Essex Parking Partnership Joint Committee has been formed and will be responsible for all the decision making aspects of the new operation.
What's new and what to expect
You can expect to still see Enforcement Officers and the current levels of service will be maintained. The main change is the introduction of a central back office which will be situated at Chelmsford Borough Council. This central back office will be responsible for the processing of penalty charge notices, resident / other permits and all associated enquiries and administration.
If you have a parking enquiry please do NOT contact Castle Point Borough Council but rather use the contact details below.
Pay a Penalty Charge notice
|Automated 24/7 phone payment:||01245 606555|
|Pay cash at post office and pay point outlets:Send cheque or postal order to:
(PCN number to be written on reverse of cheque / postal order)
|There will be a bar code on the Penalty Charge Notice which needs to be scanned for cash payment to be taken.
South Essex Parking Partnership
Challenge a Penalty Charge Notice
|Send written challenge to:||South Essex Parking Partnership
Chelmsford City Council
Essex, CM1 1JE
During office hours: Monday to Friday 08.45 to 16.45
Telephone: 01245 606710