Reduced Services

Accessing Council Services:  

You can now access services, get advice and support, and transact with us in the following ways:

  • By accessing our wide range of 24/7 online services
  • By emailing directly to the relevant service
  • By phoning First Contact on 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri). 
  • By pre-booked appointment at the Kiln Road office (9.00am to 4.00pm Mon to Fri) - these can be arranged by phoning First Contact on 01268 882200.

Street and House to House Collections

Castle Point Borough Councils policy with regard to charitable organisations is that each organisation is permitted to seek two applications for collections within the Borough, each for a maximum of two weeks. There is no fee for these applications.