Reduced Services

Accessing Council Services:  

You can now access services, get advice and support, and transact with us in the following ways:

  • By accessing our wide range of 24/7 online services
  • By emailing directly to the relevant service
  • By phoning First Contact on 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri). 
  • By pre-booked appointment at the Kiln Road office (9.00am to 4.00pm Mon to Fri) - these can be arranged by phoning First Contact on 01268 882200.

Anti-social Behaviour

Castle Point Council works with Essex Police, the Local Community Safety Partnership, that includes a range of organisations and groups, together with residents and businesses to tackle anti-social behaviour.

What is Anti-social Behaviour?

Anti-social behaviour is a broad term used to describe the day to day incidents of crime, nuisance and disorder that make many people’s lives a misery – from litter and vandalism, to public drunkenness or aggressive dogs, to noisy or abusive neighbours.

The Anti-social Behaviour, Crime and Police Act 2014 defines Anti-social Behaviour as “conduct that has caused, or is likely to cause, harassment, alarm or distress to any person”

There are many factors which on their own or in combination can constitute anti-social behaviour as defined above. The following are some of the most common;


Misuse of Public Space

  • Using, dealing and buying drugs on the street
  • Anti-social Street Drinking
  • Begging
  • Abandoned Cars; and
  • Vehicle related nuisance

Disruption of Community/Personal Well-being

  • Certain noise nuisance
  • Rowdy & Nuisance behaviour
  • Hoax calls
  • Animal related problems
  • Misuse of Fire works and fireworks being set off late at night

Acts Directed at People

  • Intimidation/Harassment
  • Racist or homophobic abuse

Environmental Damage

  • Criminal Damage/Vandalism/Graffiti
  • Litter/Rubbish