Reduced Services

Accessing Council Services:  

By accessing our wide range of 24/7 online services
By emailing directly to the relevant service
By phoning First Contact on 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri). 
By pre-booked appointment at the Kiln Road office (9.00am to 4.00pm Mon to Fri) - these can be arranged by phoning First Contact on 01268 882200.


Christmas is the time of year when the greatest amount waste is produced, so recycling as much as you can is even more important.  Lets recycle more this Christmas.

Questions - click on a question to learn more


What additional items can be recycled?

What can be recycled?


Y Wrapping Paper - for types see here Pink sack
Y Christmas Cards & envelopes
Y Cracker parts
Y All plastic bottles, trays & pots
Y All cardboard boxes & packaging
Y All biscuit & sweet tins (plastic & metal)
Y All foil wrapping & trays
Y All drink & food cans
Y All left over food waste/plate scrapings, outside food caddy
Y Turkey bones, carcass etc.
Y Vegetable peelings, stalks etc.
Y All glass bottles & jars yellow box
Y Christmas Trees Garden waste sack Brown garden bin

What can't be recycled?

N  Christmas Decorations, tinsel etc Black sack

When are my recycling and refuse collections over Christmas?

Please see the web calendar for more information:

Recycling Calendar

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How do I report a missed collection over Christmas?

  1. Check that you have presented the correct waste or recycling
  2. If you have been missed either telephone 01268 882265 and leave a message or email

Can you recycle my Christmas Tree?

Recycling your Christmas Tree this year could not be easier and cleaner!

Simply place your Christmas Tree out with your garden waste on your recycling collection day.

Y Real Christmas Trees only
Y Remove all decorations
Y No need to cut up the tree or put in sacks or bin

Recycling Calendar

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Can Christmas cards go in the pink sack recycling collection?

Yes all Christmas cards and envelopes can go in your pink recycling sack, as long as they do not have glitter on them.

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Can all wrapping paper be recycled?

No - only paper-based wrapping paper can be recycled simply place this in your pink sack recycling.

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Can I get more pink/food waste/green waste sacks over Christmas?

pink sack

All pink sacks are FREE

Collect pink sacks from:

Need more garden waste sacks and caddy liners?

Garden waste sack

You can purchase garden waste sacks and caddy liners from:


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