Reduced Services
Accessing Council Services:
You can now access services, get advice and support, and transact with us in the following ways:
- By accessing our wide range of 24/7 online services
- By emailing directly to the relevant service
- By phoning First Contact on 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri).
- By pre-booked appointment at the Kiln Road office (9.00am to 4.00pm Mon to Fri) - these can be arranged by phoning First Contact on 01268 882200.
Christmas
Christmas is the time of year when the greatest amount waste is produced, so recycling as much as you can is even more important. Lets recycle more this Christmas.
Questions - click on a question to learn more
- What additional items can I recycle over Chritmas?
- When are my recycling and refuse collections over Christmas?
- How do I report a missed collection over Christmas?
- Can you recycle my Christmas Tree?
- Can Christmas cards go in the pink sack recycling collection?
- Can wrapping paper be recycled?
- Can I get more pink/food waste/green waste sacks over Christmas?
What can be recycled? |
Where? |
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Wrapping Paper - for types see here | ![]() |
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Christmas Cards & envelopes | |
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Cracker parts | |
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All plastic bottles, trays & pots | |
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All cardboard boxes & packaging | |
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All biscuit & sweet tins (plastic & metal) | |
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All foil wrapping & trays | |
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All drink & food cans | |
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All left over food waste/plate scrapings, | ![]() |
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Turkey bones, carcass etc. | |
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Vegetable peelings, stalks etc. | |
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All glass bottles & jars | ![]() |
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Christmas Trees | ![]() ![]() |
What can't be recycled? |
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Christmas Decorations, tinsel etc | ![]() |
When are my recycling and refuse collections over Christmas?
Please see the web calendar for more information:
Back to QuestionsHow do I report a missed collection over Christmas?
- Check that you have presented the correct waste or recycling
- If you have been missed either telephone 01268 882265 and leave a message or email recycling@castlepoint.gov.uk
Can you recycle my Christmas Tree?
Recycling your Christmas Tree this year could not be easier and cleaner!
Simply place your Christmas Tree out with your garden waste on your recycling collection day.
Real Christmas Trees only
Remove all decorations
No need to cut up the tree or put in sacks or bin
Can Christmas cards go in the pink sack recycling collection?
Yes all Christmas cards and envelopes can go in your pink recycling sack, as long as they do not have glitter on them.
Back to Questions
Can all wrapping paper be recycled?
No - only paper-based wrapping paper can be recycled simply place this in your pink sack recycling.