Reduced Services

Accessing Council Services:  

By accessing our wide range of 24/7 online services
By emailing directly to the relevant service
By phoning First Contact on 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri). 
By pre-booked appointment at the Kiln Road office (9.00am to 4.00pm Mon to Fri) - these can be arranged by phoning First Contact on 01268 882200.

Glass Recycling

Glass Recycling - Pink Week

use it! rinse it! box it!

Simply rinse your empty glass bottles or jars put in yellow recycling box. Position your box at the edge of your property, separate from your rubbish, by 7am on your collection day

Glass you can recycle in your box:

Glass you can recycle

Please rinse these items before recycling - but why?

Yes All colour glass bottles (e.g. beer, wine, spirit)
Yes All colour glass jars (e.g. jam, cook-in sauce, baby food)
Yes Broken glass bottles and jars
No Flat sheet glass & mirrors
No Windows (any size) and window frames
No Windscreens
No Drinking glasses
Alternative: donate for reuse
No Pyrex


It's all just glass isn't it?

Your common glass jar or wine bottle is what’s known as container glass or soda-lime glass. Other glass items, like drinking glass or windows have additional additives such as borosilicate to make them more temperature-resistant or easier to see through.  The additives mean that different types of glass have different melting points, the recycling facility operates to the melting temperature of container glass and so other glass will not melt.  This can therefore cause flaws in new glass bottles and jars meaning they cannot be used.  Learn more...


Lost your recycling box?

yellow box

Lost, need or want additional recycling boxes?

You can order one for free, with free delivery via our online shop:


Download a guide on glass recycling:

Glass - how to...[pdf] 211KB


What happens to your glass?