Coronavirus (COVID-19) Update
In line with social distancing advice and to protect residents and staff the Council has taken the decision to close the Council offices to the public until further notice.
Whilst the offices are closed to visitors, our operating hours remain unchanged. You are still able to access services and information from the website 24/7 and via email and phone during operating hours.
For information and advice on the Council’s response to coronavirus (COVID-19), changes to Council services, the support that is available to residents and businesses, and to volunteer to help in your community, please see our Coronavirus information page
We ask that all residents #StayHomeSaveLives – see a Message from the Leader of the Council
Domestic abuse is common. Research shows that 1 in every 4 women and 1 in every 6 men will be affected by it in their lifetime.
Domestic abuse isn't just physical violence, It can be:
Mental - Emotional - Sexual - Financial Control - Bullying - Isolation - Coercive Control - Harassment - Forced marriage - Honour Based Violence
Domestic abuse can affect anyone regardless of their religion, ethnicity, gender, race and sexuality, disability or lifestyle.
Don't suffer in silence. There are a wide range of different organisations which can offer real help and advice to the victims of domestic abuse:
Domestic abuse Information from Essex Police
In an emergency always dial 999
Call the dedicated Essex Police domestic abuse non-emergency number 0800 358 0351
Phone: 01268 729707
A domestic abuse charity working across the areas of Basildon, Brentwood, Castle Point, Rochford and Thurrock. Provides free and confidential services to support people who are currently experiencing, or have previously experienced domestic abuse.
We offer a range of needs led services including:
- refuge accommodation
- outreach/community based support
- advocacy services for high risk victims, including those
- experiencing stalking and harassment
- therapeutic/counselling services
- a range of group programmes
National Centre for Domestic Violence
For advice and help with getting and injunction
- Available to everyone
- Free Legal Injunction Advice
- Injunctions within 24hrs
- Completely Confidential
- Legal Aid available
Free phone 0800 970 2070 text "NCDV" to 60777
Housing Advice Services
Castle Point Borough Council 01268 882200 or the Housing Options pages
South Essex Domestic Abuse Hub
The South Essex Domestic Abuse Hub is a place where you can come for help, advice and assistance. The hub includes a range of support services that you can access.
South Essex Domestic Abuse Hub has drop-in centres in Basildon, Brentwood, Castle Point, Rochford, and Thurrock.
Each hub is staffed by a team who can offer support by giving:
- Help and advice to find safe accommodation
- Help to remain safe in your home
- Help to access legal advice and assistance
- Money and welfare advice
- Help to access therapeutic and outreach support services
How to get in touch
To get help from the South Essex Domestic Abuse Hub, please contact us through Changing Pathways:
- Phone: 01268 729707
- Lines are open Monday-Friday 9am to 5pm.
- If you are in immediate danger then please dial 999.
(Men's Advice Line and Enquiries)
A confidential helpline for men experiencing domestic abuse and violence from their partners or ex-partners.
0808 801 0327
Mon-Wed 10am-1pm, 2pm-5pm
(Lesbian, Gay, Bisexual, Transgender)
0800 9995428 or 08452 604 460
Victim Support is the independent charity which helps people cope with the effects of crime and provides free and confidential support and information to help you deal with what you've been through as a victim or witness, whether or not you report the crime to the police. Victim Support also works to promote and advance the rights of victims and witnesses and is an independent organisation and not part of the police, courts or criminal justice agency.
0845 30 30 900
Essex Victims Gateway
where you can find information and advice on what to do and how to get help if you have been a victim of crime.
You can get practical and emotional support to help you deal with the impact of a crime, even if you don’t want to report it to police or it happened in the past. The support can be tailored to your particular situation, and specialist services are available for victims of the most serious crime such as rape and sexual violence.
The Essex Victim Gateway has been developed and funded by the Police and Crime Commissioner for Essex.