Reduced Services

Accessing Council Services:  

You can now access services, get advice and support, and transact with us in the following ways:

  • By accessing our wide range of 24/7 online services
  • By emailing directly to the relevant service
  • By phoning First Contact on 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri). 
  • By pre-booked appointment at the Kiln Road office (9.00am to 4.00pm Mon to Fri) - these can be arranged by phoning First Contact on 01268 882200.


The Partnerships Team is responsible for the following:

  • Ensuring good working relationships with our partners by playing a key role in the co-ordination and delivery of the Castle Point and Rochford Local Strategic Partnership.
  • Working in partnership to improve community safety throughout the Borough
  • Managing public events including the Castle Point Show and the Fireworks Fiesta.
  • School Holiday Activities
  • Safeguarding lead for the Council
  • Public Information and Notice Boards
  • Community Development
  • Castle Point Youth Council - For further information and recruitment contact Debbie Hamme on 01268 882493 or email
  • Public CCTV in the Borough