Reduced Services

Accessing Council Services:  

By accessing our wide range of 24/7 online services
By emailing directly to the relevant service
By phoning First Contact on 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri). 
By pre-booked appointment at the Kiln Road office (9.00am to 4.00pm Mon to Fri) - these can be arranged by phoning First Contact on 01268 882200.

Pay BC Application Fees Online

Paying a Invoice

Instructions on how to pay an invoice are printed on the invoice, you will need the invoice number in order to complete the payment.

New Application

The online payment portal is for new applications. You will need to know the total you need to pay, usually provided by the architect or a building control officer, and the site address that the paymenty is for.

Should you need advice from a building control officer please phone 01268 882200 and select option 5 or email buildingcontrol@castlepoint.gov.uk.