About My Caddy

Questions

Can I get a second caddy?

Yes, simply contact us and we will deliver one to you.


Back to Questions

Can I use plastic bags to line my caddy?

No, the corn starch liners provided are compostable and will therefore fully disappear in the composting process. Plastic bags do not rot down at all. You can get more liners from any of the libraries in Castle Point, or simply line your kitchen caddy with newspaper.


Back to Questions

I am new to the area where can I get the Food Waste Caddies?

Contact the council on 01268 882200 or email recycling@castlepoint.gov.uk, and the council will deliver the caddies to you free of charge.


Back to Questions

Where can I get more kitchen caddy liners?

These can be purchased at a small cost from the following places:

  • Castle Point libraries at: Benfleet, Canvey Island, Hadleigh, Tarpots
  • Runnymede Swimming Pool, Benfleet
  • Waterside Farm Sports Centre, Canvey Island

Back to Questions

What can I use to line my kitchen caddy?

There are two options:
1. To wrap food in newspaper, before being placed in the caddy
2. To use compostable liners

Residents will be supplied with a sample number of compost liners for their kitchen caddies (numbers still to be decided). Additional liners will then be available to purchase from any of the libraries within Castle Point.


Back to Questions

Do I have to use the corn starch bags to line my caddy?

You can use newspaper or not line your caddy at all, however, you must NOT use plastic bags as these cannot be composted!

Back to Questions

How can I clean my caddy?

It is a good idea to rinse your caddy with hot water on a regular basis. Occasionally you may wish to use washing up liquid but shouldn’t need to use any strong chemicals.


Back to Questions

What if I fill my food waste caddy before collection?

If you require a second external food waste caddy please contact us and we will deliver one to you. However, it may be possible for you to reduce your food waste which could also save you up to £50 a week on the food bill. For more information please go to www.lovefoodhatewaste.com.


Back to Questions

Where can I store my caddies?

The external caddy can be placed outside. The smaller caddy can be stored in the kitchen, this will make disposing of your food waste quick and easy.


Back to Questions

Will it be ok to leave my caddy outside even in warm weather?

It is advisable to keep the caddy in a shady spot if possible. The lid on the external food caddy means that if left outside even in warm weather the smell will be kept minimal. Weekly collections will also help reduce the time caddies are left out in warm weather.


Back to Questions

I was given stickers in the starter pack what should I do with these?

There are two stickers:
This external caddy belongs to sticker should be placed on your external caddy along with your house name/ number.
What can I put in my food waste caddy? This sticker can be placed on your kitchen caddy, and is good for checking what food products can be composted.


Back to Questions