Accessing Council Services:
- You can access advice, or support with using our online services, by phoning 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri)
- The Kiln Road office will re-open for pre-booked appointments only (9.00am to 4.00pm), these can be arranged on a case by case basis by phoning 01268 882200.
- You can find information and advice on COVID-19 and our 24/7 online services on our Coronavirus information page .
About the Food Waste Collection Service
- What food waste will be collected?
- Can I put liquids in the food caddy e.g. milk, soup, gravy, oil?
- Can I include rotten food?
- Will I be able to put dog waste or animal bedding in my food waste collection?
- Why am I able to include meat products?
- If I get packaging that says it is compostable from another source (e.g. organic carrots in a compostable bag from the supermarket) can I put this in my food waste to be composted?
- How will food waste be collected?
- What are the benefits of collecting food waste?
Yes, it is ok to include rotten food.
Residents should double bag any animal waste and put it in with your non-recyclable waste collection. Animal waste cannot be mixed with food or garden waste for composting.
Back to Questions
If I get packaging that says it is compostable from another source (e.g. organic carrots in a compostable bag from the supermarket) can I put this in my food waste to be composted?
Any bag that does not compost at the same time as the food waste will contaminate the soil improver. It is therefore important that ONLY compostable bags which include the following symbol are put in the caddies.
Households are supplied with two caddies, one small caddy to keep in the kitchen, to place peelings or plate scrapings directly into, for example. This caddy will then be tipped into a larger second caddy, which will be placed out for collection.
The collection is weekly. see: www.castlepoint.gov.uk/calendar
Environmental - If food waste is put into landfill it decomposes anaerobically which produces methane, a greenhouse gas more potent than carbon dioxide, however, by composting instead, this can be prevented. Composting food waste allows what would be waste to be used as a resource.
Economical - By composting food waste rather than sending it to landfill we don’t have to pay the landfill tax on food waste. This keeps your council tax down!