Reduced Services
Accessing Council Services:
You can now access services, get advice and support, and transact with us in the following ways:
- By accessing our wide range of 24/7 online services
- By emailing directly to the relevant service
- By phoning First Contact on 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri).
- By pre-booked appointment at the Kiln Road office (9.00am to 4.00pm Mon to Fri) - these can be arranged by phoning First Contact on 01268 882200.
Animal Boarding Establishments
The following activities being undertaken in the course of a business will require an 'Animal Activity Licence' under The Animal Welfare (Licensing of Activities Involving Animals) (England) Regulations 2018:
- Providing boarding for cats
- Providing boarding in kennels for dogs
- Providing home boarding for dogs
- Providing day care for dogs
After applying for a licence an inspection will be completed by a Council Officer and, if necessary, a veterinary surgeon. If a veterinary inspection is required, you will have to pay for this.
During your inspection, you will be risk rated and given a star rating of 1-5. To achieve a higher star rating, you will need to meet higher standards. Your star rating will determine your licence length and licences can last from 1 to 3 years depending on the star rating achieved. This is explained in further detail in the licence conditions and guidance relevant to your business:
- Commercial Dog Boarding Kennels [pdf] 424KB
- Commercial Boarding Cats [pdf] 1MB
- Home Boarding Dogs [pdf] 565KB
- Day Care for Dogs [pdf] 430KB
To apply for an animal boarding licence, please follow the appropriate link below:
- Application for providing boarding in kennels for dogs [pdf] 48KB
- Application for providing boarding for cats [pdf] 48KB
- Application for dog home boarding [pdf] 177KB
- Application for dog day care [pdf] 177KB
Completed application forms can be returned to the Council either via post or email. In order for your application to be processed further, you must pay the appropriate fee as stated on our 'Application Forms & Fees' webpage.
For further information, please call 01268 882200 or email eh@castlepoint.gov.uk
Katz Kingdom Kattery - Bowerscroft, Ullswater Road, Benfleet, Essex, SS7 3JB |
Northwick Boarding Kennels - Northwick Road, Canvey Island, Essex, SS8 0PY |
Acres Way Kennels - Acres Way, Great Burches Road, Benfleet, Essex, SS7 3NE |
Kitty's Cottage - Hill View, Windemere Road, Benfleet, Essex, SS7 3HX |
Dog Fur Days - 24 Vikings Way, Canvey Island, Essex, SS8 0PB |
Pawlas - Benfleet, Essex |
Petstay - Benfleet, Essex |
Sandy's Pet Services - Benfleet, Essex |
Mrs Heatlie - Canvey Island, Essex |
Furry Faces - Benfleet, Essex |
Muddy Pawz - Benfleet, Essex |
Woodland Woofers Retreat - Hadleigh, Essex |
Star Paws - Hadleigh, Essex |
Janice White - Canvey Island, Essex |
Top Dog - Canvey Island, Essex |
Nats about Dogs - Benfleet, Essex |
BB Walkies - Canvey Island, Essex |
Barking Mad - Benfleet, Essex |
Donna Farrow - Benfleet, Essex |
Lynne's Hounds at Home - Benfleet, Essex |
Karin's Oodles of Doodles - Benfleet, Essex |