Reduced Services

Accessing Council Services:  

  • You can access advice, or support with using our online services, by phoning 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri)
  • The Kiln Road office will re-open for pre-booked appointments only (9.00am to 4.00pm), these can be arranged on a case by case basis by phoning 01268 882200.
  • You can find information and advice on COVID-19 and our 24/7 online services on our  Coronavirus information page

Animal Boarding Establishments

The following activities being undertaken in the course of a business will require an 'Animal Activity Licence' under The Animal Welfare (Licensing of Activities Involving Animals) (England) Regulations 2018:

  •  Providing boarding for cats
  •  Providing boarding in kennels for dogs
  •  Providing home boarding for dogs
  •  Providing day care for dogs

After applying for a licence an inspection will be completed by a Council Officer and, if necessary, a veterinary surgeon. If a veterinary inspection is required, you will have to pay for this.

During your inspection, you will be risk rated and given a star rating of 1-5. To achieve a higher star rating, you will need to meet higher standards. Your star rating will determine your licence length and licences can last from 1 to 3 years depending on the star rating achieved.  This is explained in further detail in the licence conditions and guidance relevant to your business:

To apply for an animal boarding licence, please follow the appropriate link below:

Completed application forms can be returned to the Council either via post or email.  In order for your application to be processed further, you must pay the appropriate fee as stated on our 'Application Forms & Fees' webpage.

For further information, please call 01268 882200 or email


Register of Licensed Commercial Boarding Premises in Castle Point:

Katz Kingdom Kattery - Bowerscroft, Ullswater Road, Benfleet, Essex, SS7 3JB

Northwick Boarding Kennels - Northwick Road, Canvey Island, Essex, SS8 0PY

Acres Way Kennels - Acres Way, Great Burches Road, Benfleet, Essex, SS7 3NE

Kitty's Cottage - Hill View, Windemere Road, Benfleet, Essex, SS7 3HX

Dog Fur Days - 24 Vikings Way, Canvey Island, Essex, SS8 0PB


Pawlas - Benfleet, Essex

Petstay - Benfleet, Essex

Sandy's Pet Services - Benfleet, Essex

Mrs Heatlie - Canvey Island, Essex

Furry Faces - Benfleet, Essex

Muddy Pawz - Benfleet, Essex

Woodland Woofers Retreat - Hadleigh, Essex

Star Paws - Hadleigh, Essex

Lisa Radley - Hadleigh, Essex

Janice White - Canvey Island, Essex

Top Dog - Canvey Island, Essex

Nats about Dogs - Benfleet, Essex

BB Walkies - Canvey Island, Essex