Reduced Services

Coronavirus (COVID-19) Update

In line with social distancing advice and to protect residents and staff the Council has taken the decision to close the Council offices to the public until further notice.

Whilst the offices are closed to visitors, you are still able to access services and information from this website 24/7.

Information and advice on coronavirus (COVID-19) and how to access Council Services during this period can be found on our Coronavirus information page

We ask that all residents #StayHomeSaveLives – see a Message from the Leader of the Council

Appealing a Housing decision FAQ's

Questions

Can I appeal against a decision not to be admitted to the housing register?

Yes. If you are considered ineligible for admission to the housing register, we will write to you, confirm our decision, explain the reasons for our decision and explain the procedures for having our decision reviewed.

 

Can I appeal if I do not agree with my priority on Housing Register or Transfer List?

When you are notified of the Council’s decision on your priority on the Housing Register or Transfer List you have 21 days in which to request a review of the decision. Reviews are undertaken by a senior officer not involved in the original assessment of your application.

 

Can I appeal against a decision not to be admitted to the transfer list?

Yes. If you are considered ineligible for admission to the transfer list, we will write to you, confirm our decision, explain the reasons for our decision and explain the procedures for having our decision reviewed.