Refuse/Recycling collections will be one day late on the week of 6 May due to the bank holiday. Please present your waste before 7am one day later than your usual collection day. Please note: this does not affect country round residents
Section 13A (1) (C) of the Local Government Finance Act 1992 as amended by Section 10 of the Local Government Finance Act 2012, gives the council additional discretionary powers to reduce the amount of Council Tax payable for individuals, or for classes of council taxpayer. This type of reduction can apply to both occupied and unoccupied properties.
We can only give Section 13A reductions in exceptional situations. The money to cover the reductions comes out of our own funds and the decision to make a reduction is at our discretion.
The scheme is in place for those residents who find themselves in exceptional circumstances and require short term assistance to meet their Council Tax obligation. It is important to define what could be considered exceptional and, in this case, it would be a situation that was not typical, was entirely unusual and only likely to happen very infrequently. Exceptional situations for the purpose of this scheme are likely to be things entirely out of the control of the council taxpayer, such as flooding to a property as an example.
The scheme is intended to be a last resort for exceptional situations and circumstances. It is not intended to replace any discounts, exemptions, or council tax reduction (CTR) awards. Whilst this policy sets out the general principles and factors for consideration, it is important that each case is considered on its merits. However, some, or all the following criteria should be met for each application.
Reductions under this policy will not be awarded in the following circumstances:
The person(s) liable for council tax, their appointee or representative, is required to apply for a Section 13a reduction to the Council.
The applicant must provide details of any special circumstances and/or exceptional hardship being experienced and provide evidence to support their application.
Evidence required may include, but is not limited to:
We will need evidence of your situation and of what you have done to try to resolve the problems. We will also need to be sure that if you are in arrears with your Council Tax, this is for a genuine reason – not simply because you have chosen not to pay.
If you are applying because of fire or flood damage, you will need to send full details of the damage plus evidence such as reports, photographs and written confirmation from your insurance company that they will not cover the Council Tax in respect of the damaged property.
We will look at the information you have provided and come back to you if we need more details.
Once we have everything we need:
If we agree to award a Council Tax reduction, you will get a new Council Tax bill to confirm. If we decide not to award you the reduction, you can request for a review of the decision and any other options available.
If the applicant remains dissatisfied with the decision, an appeal may be made to the independent Valuation Tribunal. Further details on this process will be notified to the applicant with the outcome of any previous review of the decision.
For further help with your application, you can speak to our team on 01268 882298 or email recovery@castlepoint.gov.uk