Reduced Services

Coronavirus (COVID-19) Update

In line with social distancing advice and to protect residents and staff the Council has taken the decision to close the Council offices to the public until further notice.

Whilst the offices are closed to visitors, you are still able to access services and information from this website 24/7.

Information and advice on coronavirus (COVID-19) and how to access Council Services during this period can be found on our Coronavirus information page

You are invited to view and contribute to the The Mayor's Covid Record of Reflection

Drains FAQ's

Questions

 

My drain is blocked but other properties connect to this sewer. I cannot afford to keep paying out for it to be cleared but no-one else will. Can you help?

Anglian Water have taken over responsibility for practically all private sewers and most drains outside property boundaries that connect to the public sewer network. This applies to both residential and commercial properties and both foul and surface water systems although surface water drainage that runs to soakaways and ditches etc will be unaffected.

Therefore if you are affected by a blocked sewer ring Anglian Water on 08457 145145.

My drain/sewer is blocked, what should I do?

 

Anglian Water have taken over responsibility for practically all private sewers and most drains outside property boundaries that connect to the public sewer network. This applies to both residential and commercial properties and both foul and surface water systems although surface water drainage that runs to soakaways and ditches etc will be unaffected.

Therefore if you are affected by a blocked sewer ring Anglian Water on 08457 145145.