Reduced Services

Accessing Council Services:  

  • You can access advice, or support with using our online services, by phoning 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri)
  • The Kiln Road office will re-open for pre-booked appointments only (9.00am to 4.00pm), these can be arranged on a case by case basis by phoning 01268 882200.
  • You can find information and advice on COVID-19 and our 24/7 online services on our  Coronavirus information page

Woodland FAQ's

Questions

Do you have any leaflets about Woodland Walks?

Yes. These leaflets can be collected from the Council Offices, Kiln Road, Benfleet, SS7 1TF or you can download them.

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How do I contact the Ramblers Association?

Please contact the Rochford and Castle Point Ramblers Association’s Secretary on 01268 786620.

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I want to report an overgrown / damaged tree in an open space in the Borough

Please contact us (including your name, telephone number, and a description of the location) streetscene@castlepoint.gov.uk , or telephone us on 01268 882200 so that we can investigate.

Alternatively you can visit the Open Spaces Team at the Council Offices, Kiln Road, Benfleet, SS7 1TF for further assistance.

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I want to report trees/branches belonging to the Council encroaching onto private property.

Please contact us (including your name, telephone number, and a description of the location in question) streetscene@castlepoint.gov.uk , or telephone us on 01268 882200 so that we can investigate.

Alternatively you can visit the Open Spaces Team at the Council Offices, Kiln Road, Benfleet, SS7 1TF for further assistance.

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I wish to report a dead animal in a park, woodland or open space.

Thank you for bringing this to our attention. Please contact us (including your name, telephone number and the location of the dead animal) streetscene@castlepoint.gov.uk , or telephone us on 01268 882200 so that we can take action.

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I would like to inform you / complain about the litter or rubbish in a public place

Thank you for bringing this to our attention. Please contact us (including your name, telephone number and the location of the rubbish/litter - public place) streetscene@castlepoint.gov.uk , or telephone us on 01268 882200 so that we can take action.

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I would like to report an incident that happened in a Park / Woodland, Country Park / Allotment / Cemetery.

Thank you for bringing this to our attention.

Please contact us (including your name, telephone number and the park / woodland / country park / allotment / cemetery, description of incident, date and time) streetscene@castlepoint.gov.uk or telephone us on 01268 882200 so that we can investigate.

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