Reduced Services

Accessing Council Services:  

By accessing our wide range of 24/7 online services
By emailing directly to the relevant service
By phoning First Contact on 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri). 
By pre-booked appointment at the Kiln Road office (9.00am to 4.00pm Mon to Fri) - these can be arranged by phoning First Contact on 01268 882200.

Woodland FAQ's

Questions

Do you have any leaflets about Woodland Walks?

Yes. These leaflets can be collected from the Council Offices, Kiln Road, Benfleet, SS7 1TF or you can download them.

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How do I contact the Ramblers Association?

Please contact the Rochford and Castle Point Ramblers Association’s Secretary on 01268 786620.

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I want to report an overgrown / damaged tree in an open space in the Borough

Please contact us (including your name, telephone number, and a description of the location) streetscene@castlepoint.gov.uk , or telephone us on 01268 882200 so that we can investigate.

Alternatively you can visit the Open Spaces Team at the Council Offices, Kiln Road, Benfleet, SS7 1TF for further assistance.

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I want to report trees/branches belonging to the Council encroaching onto private property.

Please contact us (including your name, telephone number, and a description of the location in question) streetscene@castlepoint.gov.uk , or telephone us on 01268 882200 so that we can investigate.

Alternatively you can visit the Open Spaces Team at the Council Offices, Kiln Road, Benfleet, SS7 1TF for further assistance.

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I wish to report a dead animal in a park, woodland or open space.

Thank you for bringing this to our attention. Please contact us (including your name, telephone number and the location of the dead animal) streetscene@castlepoint.gov.uk , or telephone us on 01268 882200 so that we can take action.

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I would like to inform you / complain about the litter or rubbish in a public place

Thank you for bringing this to our attention. Please contact us (including your name, telephone number and the location of the rubbish/litter - public place) streetscene@castlepoint.gov.uk , or telephone us on 01268 882200 so that we can take action.

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I would like to report an incident that happened in a Park / Woodland, Country Park / Allotment / Cemetery.

Thank you for bringing this to our attention.

Please contact us (including your name, telephone number and the park / woodland / country park / allotment / cemetery, description of incident, date and time) streetscene@castlepoint.gov.uk or telephone us on 01268 882200 so that we can investigate.

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