By accessing our wide range of 24/7 online services
By emailing directly to the relevant service
By phoning First Contact on 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri).
By pre-booked appointment at the Kiln Road office (9.00am to 4.00pm Mon to Fri) - these can be arranged by phoning First Contact on 01268 882200.
If you are experiencing domestic abuse, we can provide legal advice around your rights to a property, help applying for legal order, and refer you for further support. For further information see:
Please note that the Council will have a duty provide emergency housing to everyone fleeing domestic abuse. However, if you do approach the Council you will always be provide with advice and support whether that be in person or by phone. In many cases, you and your family will be safer if you approach a refuge, where you will also receive advice and support.
If you are fleeing domestic abuse, you do not need a local connection to a local council area for that council to assist you and you may be safer if you relocate to another area.