Reduced Services

Accessing Council Services:  

You can now access services, get advice and support, and transact with us in the following ways:

  • By accessing our wide range of 24/7 online services
  • By emailing directly to the relevant service
  • By phoning First Contact on 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri). 
  • By pre-booked appointment at the Kiln Road office (9.00am to 4.00pm Mon to Fri) - these can be arranged by phoning First Contact on 01268 882200.

Foreshore FAQ's

Questions

Where can I launch a jet-ski?

There is an area for the launching of sailboards but jet skis/bikes are not permitted to launch from the foreshore.

 

Are dogs allowed on Canvey Beach?

Dogs are not allowed on the beach in areas near to the Paddling Pool and adjacent to the beach areas (approximately from the Concorde Café to Labworth Café). There are signs present in this area to remind owners.

Dogs are allowed on other areas of the beach so long as they are under the control of the owner and dog fouling is cleared up by the owner.

Between September to March dogs can be walked along the whole beach.

 

Do Castle Point Borough Council provide boat moorings?

No. However, please contact the following organisations to see if they have any moorings available:

1. Island Yacht Club, Canvey Island on 01268 792278

2. Benfleet Yacht Club on 01268 510360 (Benfleet Creek)

3. Halcon Marine, Canvey Island on 01268 511611

 

I have a complaint about rubbish or litter on Canvey Beach

Thank you for bringing this to our attention. Please contact us (including your name, telephone number, the location and nature of your complaint) streetscene@castlepoint.gov.uk, or telephone us on 01268 882200 so that we can investigate.

Alternatively you can visit the Street Scene Section at the Council Offices, Kiln Road, Benfleet, SS7 1TF for further assistance."

 

I have a complaint relating to a Ditch or Dyke.

Please contact the Environment Agency Flood Defence team on 03708 506 506 as they are responsible for these.

Environment Agency web-site

 

I have a complaint relating to weeds on the footpath along the Canvey Island sea wall defence

Thank you for bringing this to our attention. Please contact us (including your name, telephone number, the location and nature of your complaint) streetscene@castlepoint.gov.uk, or telephone us on 01268 882200 so that we can investigate.

Alternatively you can visit the Open Spaces Section at the Council Offices, Kiln Road, Benfleet, SS7 1TF for further assistance.

 

I have enquiry about to tide / tidal times.

We do not hold this information as discrepancies can occur in the tidal times.

However, this information can be obtained from most local newspapers or by purchasing a Tide Booklet from any local boatyard. Alternatively you can contact the Port of London Authority on 01474 562200 or at http://www.pla.co.uk/ for further information.

 

I would like to report damage to Canvey Island sea wall defence

Please contact the Environment Agency Flood Defence team on 03708 505 506. They are responsible for all matters relating to damage to the sea wall defence.

Environment Agency web-site.

 

When are the flood gates at Canvey Island opening or closing?

Please contact the Environment Agency Flood Defence team on 03708 506 506 as they are responsible for the opening and closing of the flood gates.

Environment Agency web-site