Reduced Services

Accessing Council Services:  

By accessing our wide range of 24/7 online services
By emailing directly to the relevant service
By phoning First Contact on 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri). 
By pre-booked appointment at the Kiln Road office (9.00am to 4.00pm Mon to Fri) - these can be arranged by phoning First Contact on 01268 882200.

Grant FAQ's

Questions

Can I get help or a grant to adapt my home for a disabled person?

A Disabled Facilities Grant may available to owner occupiers and tenants, or a landlord on behalf of a tenant for certain works, to adapt a dwelling for use by a disabled occupant. The dwelling must be the main residence of the disabled person.

The grants are means tested and in all cases an assessment of need must be made usually by a Social Services Occupational Therapist.

Further information can be obtained using the following links or by contacting Social Services on 0845 603 7630.

 

Can I get a grant towards getting my boiler repaired or central heating installed?

You need to contact the Energy Savings Trust on their (freephone) helpline 0800 512 012 or visit the website www.energysavingstrust.org.uk

 

Can I get a grant for loft insulation/cavity wall insulation?

You will need to contact the Energy Savings Trust on their (freephone) helpline 0800 512 012 or visit the website www.energysavingstrust.org.uk