Castle Point Borough Council has a statutory responsibility to licence the Hackney Carriage and Private Hire trade.
Hackney Carriage Vehicles (Taxis) - Public safety is the main reason why the licensing of Hackney Carriage and Private Hire vehicles, drivers and operators is regulated. The Council is required to ensure that all licence holders are ‘Fit and Proper’ persons to be licensed and that vehicles are accessible and safe.
A licensed taxi may be hired at one of the Boroughs taxi ranks, or it can be hailed in the street or be pre booked. Hackney Carriage vehicles display the Councils door sticker on the front doors and a licence plate to the front and rear of the vehicle. The plate is white and displays full details of the vehicle that is licensed. All hackney carriage vehicles must display a taxi roof sign and carry a taximeter. Wheelchair Accessible vehicles display an orange plate.
Private Hire vehicles must be pre booked. These vehicles display the Councils door sticker on the front doors and a licence plate to the the front and rear of the vehicle. The plate is yellow and displays full details of the vehicle that is licensed.
These vehicles carrying up to 8 passengers for hire and reward must be licensed with the Local Authority or Vehicle and Operator Services Agency (VOSA). Stretch limousines licensed with a local authority are not permitted under any circumstances to carry more than 8 passengers.
Before a person can drive a licensed vehicle, whether it be a Hackney Carriage or a Private Hire vehicle they must fulfil the following criteria:
All applicants will be required to submit:-
Applicants for a Hackney Carriage Licence will be required to sit a knowledge test, based on the Castle Point area.
To apply for a licence to become a driver and drive a Hackney Carriage or Private Hire vehicle or for any other queries, please contact the Licensing Team firstname.lastname@example.org
It is a condition of licence that all drivers finding lost property in their vehicles, hand the item(s) into a local police station or to the Licensing Office as soon as possible and in any event within 72 hours. If you have left your property in a licensed vehicle please report it to the above office. Your details will be recorded and you will be contacted if your property is returned to the Licensing Office. Please be aware that the driver is permitted to charge a small fee for the return of your property.
If you wish to make a compliment or complaint about a licensed driver or the service you have received please let us know. Please include the drivers licence plate or badge number together with the date and time of the incident and as much detail as possible.
email@example.com 01268 882480
Castle Point Borough Council, Kiln Road, Benfleet, Essex SS7 1TF