Reduced Services

Coronavirus (COVID-19) Update

In line with social distancing advice and to protect residents and staff the Council has taken the decision to close the Council offices to the public until further notice.

Whilst the offices are closed to visitors, you are still able to access services and information from this website 24/7.

Information and advice on coronavirus (COVID-19) and how to access Council Services during this period can be found on our Coronavirus information page

You are invited to view and contribute to the The Mayor's Covid Record of Reflection

Essex move to Covid Tier 2 High: Message from Leader of the Council

Other Local Risks

Coastal Flooding

In 1953, Canvey Island was hit by the North Sea Flood which affected England, Scotland, Belgium and the Netherlands. During this event a tidal storm surge flooded the majority of Canvey Island, claiming the lives of 58 people. The flood claimed a total of 1,836 lives, 307 of which were in the UK.

Since the flood of 1953, the sea defences on Canvey Island has been significantly raised and extended which has made Canvey Island one of the best defended locations from coastal flooding in the UK. However, this does not make the borough immune from coastal flooding. There is always potential, whilst unlikely, for the sea wall to be damaged in extreme storm weather and tidal conditions which could lead to coastal flooding. Other areas, such as South Benfleet, are not protected by a sea wall.

We therefore advise that residents sign up to receive flood alerts from the Environment Agency to warn them of potential coastal flooding events. You can sign up to receive flood alerts here.


Fires in the home are a common emergency. Whilst there are many different causes of fires, the vast majority of house fires occur in the kitchen. 
Fitting a smoke alarm, whilst not preventing fires, is the best way of helping you survive a fire. Make sure that you test your smoke alarm on a weekly basis to make sure it works, and never remove the batteries (unless changing them over).
In the event of a fire make sure you get out of the property, stay out, dial 999 and ask for the fire service.
You can get more fire safety information here.

Coastal Pollution 

Coastal pollution refers to materials and substances, primarily from ships, which wash up on the shoreline. This can include things such as oil, cargo containers, barrels and debris. It can also include unexploded ordnance such as old shells, bombs and mines. This does not apply to general rubbish that washes up on the shore, unless in large quantities.

Materials and substances that wash up on the shoreline can be hazardous and we strongly advise that you do not touch any that wash up on the shore. If you discover materials or substances on the shoreline please call either of the following:

  • Castle Point Borough Council - 01268 882200
  • Maritime & Coastguard Agency - 02083 127 380 (or 999 for an emergency)

If the material poses an obvious risk to the public always dial 999.

Power Outage

Power outages can happen at any time, night or day. These outages can be a nuisance to many as it can restrict daily activities such as cooking, watching TV and using computers etc. However, power outages can have a far greater impact. They can prevent; provision of heating, businesses from operating, money being withdrawn from ATMs, and use of vital medical equipment, amongst many others.

UK Power Networks provide lots of advice on how you can be prepared for power outages. You can find all of the information here.

If you are experiencing a power cut you can now call 105 to receive information about the current power outage and report any issues that you may be experiencing.