Reduced Services

Coronavirus (COVID-19) Update

In line with social distancing advice and to protect residents and staff the Council has taken the decision to close the Council offices to the public until further notice.

Whilst the offices are closed to visitors, you are still able to access services and information from this website 24/7.

Information and advice on coronavirus (COVID-19) and how to access Council Services during this period can be found on our  Coronavirus information page

You are invited to view and contribute to the The Mayor's Covid Record of Reflection

Pest Control


New bookings for Pest Control Services provided by CPBC are temporarily suspended.

Customers can find a list of alternative local service providers on (National Pest Technicians Association) or  (British Pest Control Association.)

Castle Point Borough Council has a Pest Control Service available to residents and businesses in the Borough.

The Council is not legally obliged to provide pest control services, yet land owners have a legal duty to keep their land free from rats and mice. By making a reasonable charge for our services, we are able to offer Castle Point residents a good quality service which is cheaper than the majority of private pest control companies.

Please note our pest control service operates by appointment only our staff would not call at your home unless you have asked us. Our Staff will not ask for a deposit in cash or card. All our staff carry ID. If you wish to verify their ID please call 01268 882200.


Domestic Pest Treatment Charges 2020/21
Treatment Charge (incl VAT)
Rats Domestic £81.29 per course of visits
Mice Domestic £81.29 per course of visits
Cockroaches Domestic £135.23  per course of visits
Fleas / Bedbugs Domestic £1135.23 per single spray treatment

£81.29 one nest
£41.05 per additional nest treated at time of visits. Resprays at 50% discount'

Call our fee (If no treatment provided) £41.05
CPBC residents receive a subsidized rate - upfront credit/debit payment is required for all treatments.

Prices are based on standard (up to 4 bedroom) residential property. Additional charges may apply for large residential premises or block surveys/treatment.


Commercial (Including private / social landlords) Pest Treatment Charges 2019/20
Treatment Charge (incl VAT)
Rats Commercial

£81.29 initial visit
£41.05 per re-visit

Mice Commercial £81.29 initial visit
£41.05 per re-visit
Cockroaches Commercial £162.59 initial visit
£67.74 per re-visit
Fleas / Bedbugs Commercial £162.59 per single spray treatment
Wasps Commercial £81.29 one nest
£41.05 per additional nest at time of visit. Resprays at 50% discount.
Advisory Service £81.29 per visit

Credit / debit card payment or invoice

Prices based on standard size (up to 4 bedroom) residential property or small office / retail unit. Additional charges may apply for large commercial or residential premises or for block surveys / treatment.


Treatments should be requested by contacting Castle Point Borough Council's First Contact Centre on 01268 882200.
CPBC residents receive a subsidized rate - upfront credit/debit card payment is required for all treatments.
Your details will be passed on to the Pest Control Officer who will contact you to arrange a convenient time for an appointment.
The fee includes revisits that may need to be undertaken to monitor progress with treatments.
The types of pests treated are rodents (rats and mice) and insects such as fleas and bedbugs, we have also reintroduced the treatment of wasps. We do not carry out any treatment for squirrels, foxes, or pigeons.

Advice on foxes is available from:

Fox Deterrence Helpline - Tel: 01892 824111

National Fox Welfare Society
135 Higham Road
NN10 6DS
Tel: 01933 411996
Fax: 01933 397324

An information leaflet is available using the following link - Living with Urban Foxes [pdf] 3MB

Bats and badgers are protected species and must not be harmed. Advice on these is available from:

Wildlife Licensing Unit
Natural England
First Floor
Temple Quay House
2 The Square
Bristol, BS1 6EB

Tel: 0845 601 4523
Fax: 0845 601 3438

Swarms of honey bees will not be moved by the Council. Local beekeepers will usually collect swarms and may make a small charge to cover costs. Details of local beekeepers are available from

To order any of these services or to find out more contact us:
Tel: 01268 882200