Reduced Services

Accessing Council Services:  

  • You can access advice, or support with using our online services, by phoning 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri)
  • The Kiln Road office will re-open for pre-booked appointments only (9.00am to 4.00pm), these can be arranged on a case by case basis by phoning 01268 882200.
  • You can find information and advice on COVID-19 and our 24/7 online services on our  Coronavirus information page

Pest Control

 

The Pest Control Service has now been stopped with no plans for this to be replaced.

Customers can find a list of alternative local service providers on www.npta.org.uk/member-search (National Pest Technicians Association) or www.bpca.org.uk/find  (British Pest Control Association.)

The Council is not legally obliged to provide pest control services, yet land owners have a legal duty to keep their land free from rats and mice.

 

Advice on foxes is available from:

Fox Deterrence Helpline - Tel: 01892 824111

National Fox Welfare Society
135 Higham Road
Rushden
Northants
NN10 6DS
 
Tel: 01933 411996
Fax: 01933 397324

An information leaflet is available using the following link - Living with Urban Foxes [pdf] 3MB

Bats and badgers are protected species and must not be harmed. Advice on these is available from:

Wildlife Licensing Unit
Natural England
First Floor
Temple Quay House
2 The Square
Bristol, BS1 6EB

Tel: 0845 601 4523
Fax: 0845 601 3438

Swarms of honey bees will not be moved by the Council. Local beekeepers will usually collect swarms and may make a small charge to cover costs. Details of local beekeepers are available from http://www.ebka.org/.