Accessing Council Services:
- You can access advice, or support with using our online services, by phoning 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri)
- The Kiln Road office will re-open for pre-booked appointments only (9.00am to 4.00pm), these can be arranged on a case by case basis by phoning 01268 882200.
- You can find information and advice on COVID-19 and our 24/7 online services on our Coronavirus information page .
The Pest Control Service has now been stopped with no plans for this to be replaced.
The Council is not legally obliged to provide pest control services, yet land owners have a legal duty to keep their land free from rats and mice.
Advice on foxes is available from:
Fox Deterrence Helpline - Tel: 01892 824111
An information leaflet is available using the following link - Living with Urban Foxes [pdf] 3MB
Bats and badgers are protected species and must not be harmed. Advice on these is available from:
Wildlife Licensing Unit
Temple Quay House
2 The Square
Bristol, BS1 6EB
Tel: 0845 601 4523
Fax: 0845 601 3438
Swarms of honey bees will not be moved by the Council. Local beekeepers will usually collect swarms and may make a small charge to cover costs. Details of local beekeepers are available from http://www.ebka.org/.