Reduced Services

Accessing Council Services:  

  • You can access advice, or support with using our online services, by phoning 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri)
  • The Kiln Road office will re-open for pre-booked appointments only (9.00am to 4.00pm), these can be arranged on a case by case basis by phoning 01268 882200.
  • You can find information and advice on COVID-19 and our 24/7 online services on our  Coronavirus information page

Planning Fees and Payments FAQ's

How can I pay for my planning application?

Applications can be submitted electronically and paid for via the Planning Portal website or by debit/credit card over the phone via our Customer Services team 01268 882200.

We do not accept payment by cheque.

What are the fees for a planning application?

The fee for a planning application can be calculated using the fee calculator on the Planning Portal website.  

Planning Portal Fee Calculator

Please see the Planning Portal website for further information regarding planning applications.