Reduced Services

Accessing Council Services:  

You can now access services, get advice and support, and transact with us in the following ways:

  • By accessing our wide range of 24/7 online services
  • By emailing directly to the relevant service
  • By phoning First Contact on 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri). 
  • By pre-booked appointment at the Kiln Road office (9.00am to 4.00pm Mon to Fri) - these can be arranged by phoning First Contact on 01268 882200.

Planning Fees and Payments FAQ's

How can I pay for my planning application?

Applications can be submitted electronically and paid for via the Planning Portal website or by debit/credit card over the phone via our Customer Services team 01268 882200.

We do not accept payment by cheque.

What are the fees for a planning application?

The fee for a planning application can be calculated using the fee calculator on the Planning Portal website.  

Planning Portal Fee Calculator

Please see the Planning Portal website for further information regarding planning applications.