Private Sector Housing

 

We work to improve the health, safety and well-being of the residents in our borough in a number of ways:

  • Investigate complaints of disrepair in privately rented accommodation
  • Offer advice to private landlords
  • Work with Basildon District Council and Occupational Health to provide means tested grants for those who need to make adaptations to their homes
  • Work in partnership with Rochford District Council and Southend Borough Council to host forums for landlords and agents
  • Licence caravan sites

Please note: We do not investigate complaints relating to council properties or where there are private sector leasing agreements between private landlords and the Council. Please speak to your housing officer. If your landlord is a housing association you should use their complaints procedure before approaching us for assistance.

 

Contact the Council

Phone: 01268 882200
Fax: 01268 882455
Email: info@castlepoint.gov.uk

Council Opening Times:

Monday-Thursday: 08:45 - 17:15
Friday: 08:45 - 16:45