Reduced Services

Christmas and new Year closure

Christmas treeThe Council offices will be closed from 4.45pm Friday 21 December 2018 and will re-open at 8.45am on Wednesday 2nd January 2019.

Emergency calls may be made throughout the holiday period on 01268 758357

Castle Point Borough Council wishes all its residents a Merry Christmas and good wishes for the forthcoming year.

Updated: 5 December 2018

Private Sector Housing

We work to improve the health, safety and well-being of the residents in our borough in a number of ways:

  • Investigate complaints of disrepair in privately rented accommodation
  • Offer advice to private landlords
  • Work with Basildon District Council and Occupational Health to provide means tested grants for those who need to make adaptations to their homes
  • Work in partnership with Rochford District Council and Southend Borough Council to host forums for our landlords and agents
  • Licence caravan sites

Please note: We do not investigate complaints relating to council properties or where there are private sector leasing agreements between private landlords and the Council.  Please speak to your housing officer. If your landlord is a housing association you should use their complaints procedure before approaching us for assistance.