Private Sector Housing

We work to improve the health, safety and well-being of the residents in our borough in a number of ways:

• Investigate complaints of disrepair in privately rented accommodation
• Offer advice to private landlords
• Work with Epping Forest District Council and Occupational Health to provide means tested grants for those who need to make adaptations to their homes
• Work in partnership with Rochford District Council and the National Landlords Association to host forums for our landlords and agents
• License caravan sites

Private Sector Housing Enforcement Policy [pdf] 395KB

Please note: We do not investigate complaints relating to council properties or where there are private sector leasing agreements between private landlords and the Council.  Please speak to your housing officer. If your landlord is a housing association you should use their complaints procedure before approaching us for assistance.