Reduced Services

Accessing Council Services:  

You can now access services, get advice and support, and transact with us in the following ways:

  • By accessing our wide range of 24/7 online services
  • By emailing directly to the relevant service
  • By phoning First Contact on 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri). 
  • By pre-booked appointment at the Kiln Road office (9.00am to 4.00pm Mon to Fri) - these can be arranged by phoning First Contact on 01268 882200.

Regeneration Projects

The priorities for Regeneration in the Borough are guided by the Castle Point Regeneration Partnership.  Providing the foundation for business success the Regeneration Partnership is a network of individuals and organisations committed to the future prosperity of the Borough. The Partnership continues to work to identify, develop and deliver high quality regeneration projects which respond to the Borough’s challenges and opportunities.

Several regeneration projects have already been completed or continue to progress, despite the challenging economy.

Hadleigh Town Centre

Hadleigh Town Centre is in the midst of renewal with a number of projects completed or underway .   In 2020, we have been working with Essex Highways on a public realm scheme that will help to improve the town centre with improved paving and realignment of the bus stops. This will enhance the experience for pedestrians as well as improving traffic flow.  Meanwhile, the Island Site is progressing with the recent demolition of the Crown Public House which opens up the opportunity to further develop the site.  The team are currently working with a range of partners to develop an economically viable proposal for the Island Site that accommodates the community needs for this important area.

Canvey Island

Canvey Seafront is also in the midst of regeneration.  A key development project is underway at Thorney Bay and investment proposals are being considered for the Central Seafront area too. 

With the purchase of the Knightswick Centre in 2019, the Council is also now planning a programme to invest in improvements to the Canvey Town Centre area.

Meanwhile we are pleased to announce the opening of a new market adjacent to the Knightswick Shopping Centre on Canvey Island. The market is being held weekly (every Thursday) and offers a diverse mix of quality products. The new market has been made possible as a result of grant funding from an Interreg project. Called GoTrade, the project includes a consortium of 16 partners across the UK and France.  Visit the Canvey Island market page to find out more: