Reduced Services

Coronavirus (COVID-19) Update

In line with social distancing advice and to protect residents and staff the Council has taken the decision to close the Council offices to the public until further notice.

Whilst the offices are closed to visitors, you are still able to access services and information from this website 24/7.

Information and advice on coronavirus (COVID-19) and how to access Council Services during this period can be found on our Coronavirus information page

We ask that all residents #StayHomeSaveLives – see a Message from the Leader of the Council

Restorative Justice and Mediation

Can Mediation Help You?

Mediation can help any individuals to seek agreement with the help

of an impartial third party - the Mediator.

The Mediator is there to help you communicate with the other party

and will ensure all parties are able to express their own views,

helping everyone come to a mutual agreement and settle their

differences. Mediation is an entirely confidential process, the parties stay in

control, the Mediator will not impose a solution on you.

Mediation can be cheaper, less stressful and quicker than taking

formal action and is now considered the first alternative to

expensive and lengthy court proceedings.

What types of dispute can mediation help with?

Any Community and Neighbour dispute.

For example:

· Noise nuisance

· Parking

· Damage to property

· Boundaries

· Neighbour disputes

· Harassment

Who can use the service?

Mediation with the Mediation and Advice Service is currently free for residents in the Castle Point area. This is funded by the Community Safety Partnership.

Restorative Justice

Restorative Justice is a process which gives victims the opportunity to meet or communicate with those who have offended against them. It holds offenders to account and helps them take responsibility for the harm they have caused. Both parties discuss next steps and the offender can then make amends. To enable these interactions to take place the Police & Crime Commissioner for Essex, has created a Restorative Justice hub, which is made up of agencies across Essex who work to support victims of crime, reduce offending and support communities.