Reduced Services

Christmas and new Year closure

Christmas treeThe Council offices will be closed from 4.45pm Friday 21 December 2018 and will re-open at 8.45am on Wednesday 2nd January 2019.

Emergency calls may be made throughout the holiday period on 01268 758357

Castle Point Borough Council wishes all its residents a Merry Christmas and good wishes for the forthcoming year.

Updated: 5 December 2018

Roles & Responsibilities

As a Category 1 Responder, the Council has a number of statutory duties placed upon it by the Civil Contingencies Act 2004. These duties are:

  • Assess the risk of emergencies occurring and use this to inform contingency planning
  • Put in place emergency plans
  • Put in place business continuity management arrangements
  •  Share information with other local responders to enhance coordination
  • Cooperate with other local responders to enhance coordination and efficiency
  • Provide advice and assistance to businesses and voluntary organisations about business continuity management
  • Put in place arrangements to make information available to the public about civil protection matters and maintain arrangements to warn, inform and advise the public in the event of an emergency. 

In an emergency, the Council’s top priority is the safety and welfare of the residents and visitors within the Borough. The main responsibility of the Council is to provide practical welfare support to those affected. This will often be done through the provision of a Rest Centre(s) to provide temporary shelter including; accommodation, food and other basic needs to those who have been displaced as a result of the emergency.

The Council works closely with the emergency services and other partner agencies in emergency situations to share information and co-ordinate activities to protect the public and bring the incident to a successful conclusion. This co-ordinated work involves assisting in warning the public and keeping the public informed during the emergency.

After an emergency it is the Council’s responsibility to assist the affected community return to ‘normality’. This is done through co-ordinated reconstruction, restoration and rehabilitation activities with partner agencies, local businesses and the public.

The Council’s roles and responsibilities are discussed in further detail in the following document: