Reduced Services

Coronavirus (COVID-19) Update

In line with social distancing advice and to protect residents and staff the Council has taken the decision to close the Council offices to the public until further notice.

Whilst the offices are closed to visitors, you are still able to access services and information from this website 24/7.

Information and advice on coronavirus (COVID-19) and how to access Council Services during this period can be found on our Coronavirus information page

You are invited to view and contribute to the The Mayor's Covid Record of Reflection

Essex move to Covid Tier 2 High: Message from Leader of the Council

Surface Water (Pluvial) Flooding

Surface water flooding happens when rainwater does not drain away sufficiently through the normal drainage systems or soak into the ground, but lies on or flows over the ground instead.

The Council is aware that there are drainage issues on Canvey Island and are working with the relevant partner agencies to rectify the issue as best as possible.

The Council itself has a limited role regarding surface water flooding, Essex County Council is the designated Local Flood Authority for Essex with the duty to investigate, reduce and mitigate surface water flooding.

Being Prepared for Flooding

Due to the nature and origin of flooding within the Castle Point area i.e. thunderstorms/downpours, it is recommended that residents are aware of how to receive severe weather and flood warnings, as well as knowing how to prepare for potential flooding.

The Met Office provides Severe Weather Warning updates (i.e. rain, snow, wind etc.). You can receive these through the Met Office App or by visiting their website

The Environment Agency provides flood alerts and warnings however, these only cover river and coastal flooding, NOT surface water flooding. You can sign up to receive flood alerts for your local area or call 0345 988 1188.

You can also receive all of these alerts and warnings through the British Red Cross Emergency App.

If you live in a potential or designated flood risk area, we strongly recommend that you, your family, and your property are prepared for flooding. The National Flood Forum provides information on how to be prepared for flooding whilst Blue Pages offers independent property protection advice.

Reporting Flooding

If your life or someone else’s is in danger during a flooding incident always dial 999!

If there is no life risk then you can report flooding incidents from the following site: