Reduced Services

Accessing Council Services:  

By accessing our wide range of 24/7 online services
By emailing directly to the relevant service
By phoning First Contact on 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri). 
By pre-booked appointment at the Kiln Road office (9.00am to 4.00pm Mon to Fri) - these can be arranged by phoning First Contact on 01268 882200.

Test and Trace Support Payments

Last Updated 06.04.22 07:00

Latest News

As announced by the Prime Minister on Monday 21 February, the Test and Trace Support Payment scheme has now ended.

Anyone who was required to self-isolate on or before 23 February 2022 will have 42 days from the first day of their self-isolation period to submit a claim, and no later than 6 April 2022.

We will not accept any applications after this date.

Support after 24 February 2022

Individuals who stay at home if they test positive for COVID-19 or are displaying COVID-19 symptoms from 24 February 2022 may be eligible for other government support, such as Universal Credit and Employment and Support Allowance. More information can be viewed at Benefits | GOV.UK

Find further information at: Test and Trace Support Payment Scheme | GOV.UK