Reduced Services

Coronavirus (COVID-19) Update

In line with social distancing advice and to protect residents and staff the Council has taken the decision to close the Council offices to the public until further notice.

Whilst the offices are closed to visitors, you are still able to access services and information from this website 24/7.

Information and advice on coronavirus (COVID-19) and how to access Council Services during this period can be found on our Coronavirus information page

We ask that all residents #StayHomeSaveLives – see a Message from the Leader of the Council

 

Message from Mayor of Castle Point Councillor Colin Riley

From July 4th new changes on lockdown come into place. Pubs, bars and restaurants are able to open subject to government guidelines.

We want our residents to enjoy themselves but it is important we all act responsibly.  

  • Stay alert and stay safe to help prevent spreading the virus.
  • Keep a safe distance from others  and continue to wash your hands regularly.

If you do go to the  pub, have fun but be sensible;show respect for others and do not do anything that puts you or other people at risk.

Tree FAQ's

Questions

Ash Trees / Ash Dieback Disease information

Chalara Fraxinea - Castle Point Borough Council is following advice given by the Department of Environment, Food and Rural Affairs (DEFRA) and the Forestry Commission.

The disease, which effects all varieties of ash including ornamental trees causes the trees crown to die back and is usually fatal to effected trees although some mature trees may be immune

On 9th November 2012, DEFRA issued a written statement on the disease that can be found by following the link https://www.gov.uk/government/news/written-parliamentary-statement-ash-tree-dieback

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Reporting Ash Dieback Disease (Chalara fraxinea)

If you think you have identified a diseased tree, more information on how to make a report can be found at https://www.gov.uk/government/collections/tree-pests-and-diseases

If you think you have identified the disease in a tree on Castle Point Borough Council land you can report the trees location to rlynch@castlepoint.gov.uk

Trees situated in the highway verge are the responsibility of Essex County Council Highways and reports should be sent to h&tlocalism&customersouth@essex.gov.uk

Further information and updates can be found at
https://www.gov.uk/government/collections/tree-pests-and-diseases or
Department for Environment Food & Rural Affairs

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I have an enquiry relating to Highway verges / want to complain about damage to my property by tree roots.

Please contact Matt Searle at Essex County Council as he deals with these issues. He can be contacted on 01245 437790 or emailed on matt.searle@essexcc.gov.uk.

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I need some advice on / would like to complain about my neighbours trees / hedges e.g. what is legal height allowable in private gardens

Please contact us (including your name, address, telephone number) info@castlepoint.gov.uk, or telephone us on 01268 882200 so that we can investigate.

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I want to report an overgrown / damaged tree in an open space in the Borough

Please contact us (including your name, telephone number, and a description of the location) streetscene@castlepoint.gov.uk , or telephone us on 01268 882200 so that we can investigate.

Alternatively you can visit the Open Spaces Team at the Council Offices, Kiln Road, Benfleet, SS7 1TF for further assistance.

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I want to report trees/branches belonging to the Council encroaching onto private property.

Please contact us (including your name, telephone number, and a description of the location in question) streetscene@castlepoint.gov.uk , or telephone us on 01268 882200 so that we can investigate.

Alternatively you can visit the Open Spaces Team at the Council Offices, Kiln Road, Benfleet, SS7 1TF for further assistance.

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I would like to report damage to my property caused by overhanging branches / tree roots from Parks or Open Spaces

Please contact the Insurance Section at Basildon District Council as he deals with these issues on behalf of the Council. They can be contacted on 01268 533333.

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I have an enquiry relating to overhanging trees / branches from private properties obstructing the Highway.

Please contact Essex County Council’s Highways and Transportation Service on 01268 297500 as they deal with these issues.

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