Reduced Services

Refuse & recycling collections will be one day late week commencing Monday 29th May, due to the bank holiday.

Please note this does not affect country route residents.

OPENPortal Online Account

You can view your Council Tax account in real time via your OPENPortal account. 


You can also use OPENPortal to;

  • apply for a single person discount
  • change your payment frequency
  • apply to pay by Direct Debit
  • update your bank details if you already pay by Direct Debit
  • view or download all your Council Tax Bills
  • tell us if you have moved


How do I open an OPENPortal account?


Follow these 5 simple steps;

  1. Click the OPENPortal link above, and click on the ‘Register for an account’ button
  2. Complete your details following the on-screen instructions
  3. Once completed, we will email you a username and password for your account and a link to log in - log in using these details
  4. When you log in you will be prompted to request a 6 digit Two Factor Authentication code – click the submit button and we will send you this by text
  5. Key in the 6 digit code and you will be taken straight to your OPENPortal account


If you need help using this service please check out our Handy Hints OPENPortal.[pdf] 97KB