The Castle Point Plan

Waste & Recycling collections will be one day late the week of 5 May due to bank holiday Monday.

OPENPortal Online Account

You can view your Council Tax account in real time via your OPENPortal account. 

You can also use OPENPortal to;

  • apply for a single person discount
  • change your payment frequency
  • apply to pay by Direct Debit
  • update your bank details if you already pay by Direct Debit
  • view or download all your Council Tax Bills
  • tell us if you have moved

 

How to start an OpenPortal account

Follow these 5 simple steps;

  1. Click the OPENPortal link here, and click on the ‘Register for an account’ button
  2. Complete your details following the on-screen instructions
  3. Once completed, we will email you a username and password for your account and a link to log in - log in using these details
  4. When you log in you will be prompted to request a 6 digit Two Factor Authentication code – click the submit button and we will send you this by text
  5. Key in the 6 digit code and you will be taken straight to your OPENPortal account

If you need help using this service please check out our Handy Hints OPENPortal[pdf] 97KB