Reduced Services

Accessing Council Services:  

  • You can access advice, or support with using our online services, by phoning 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri)
  • The Kiln Road office will re-open for pre-booked appointments only (9.00am to 4.00pm), these can be arranged on a case by case basis by phoning 01268 882200.
  • You can find information and advice on COVID-19 and our 24/7 online services on our  Coronavirus information page

Warning: Council Tax refund email scam

Please be aware of a scam where people are receiving an email saying they are entitled to a Council Tax refund and a link is provided to follow.  You should not click the link in the email.

If you have been a victim please contact the Police straight away, or report it to Action Fraud https://www.actionfraud.police.uk/reporting-fraud-and-cyber-crime.

Castle Point Borough Council does not ask for information in this way and will not cold call, text or email you asking for bank details or other personal information.