Reduced Services

Coronavirus (COVID-19) Update

In line with social distancing advice and to protect residents and staff the Council has taken the decision to close the Council offices to the public until further notice.

Whilst the offices are closed to visitors, our operating hours remain unchanged.

You are still able to access services and information from the website 24/7 and via email and phone during operating hours.

For information and advice on coronavirus (COVID-19), and to volunteer to help in your community, please see our Coronavirus information page.

For information on our services, including waste collections, please see our Service update and information page

For information on businesses and business rates, please see our Business advice page

#StayHomeSaveLives

Warning: Council Tax refund email scam

Please be aware of a scam where people are receiving an email saying they are entitled to a Council Tax refund and a link is provided to follow.  You should not click the link in the email.

If you have been a victim please contact the Police straight away, or report it to Action Fraud https://www.actionfraud.police.uk/reporting-fraud-and-cyber-crime.

Castle Point Borough Council does not ask for information in this way and will not cold call, text or email you asking for bank details or other personal information.