Annual Canvass of the Register of Electors

The annual canvass takes place every year between 1 July and 1 December.  It is used to ensure that the data held on the electoral register is correct.

In July/August the Electoral Registration Officer (ERO) at Castle Point Borough Council will make contact with the owner or occupier of all properties in the borough to establish who should be registered at the property.

In July the details of current registered electors are matched with data held by the Department for Work and Pensions (DWP).

 

Where all electors have matched (Route 1 properties)

Where all electors have matched within a household and we hold an email address for an elector at the property the ERO will email to request that one member of the household confirms that there are no changes to the details of the registered electors at the property.  A member of the household must respond following the instructions in the email to avoid a reminder being sent.

Around 18 August a Canvass Communication A form will be sent via post to those properties we do not hold an email address for and those households who have not responded to the first email communication.  A member of the household is required to respond only if any of the information is incorrect

 

Where electors have not been matched (Route 2 properties)

For those households where all the electors have not matched a Canvass Communication B form will be sent via post around 18  August.  Someone in the household must respond to either confirm or amend the details.

If no response is received further reminders will be sent through September, October and November 2025 via email, post and a personal visit to the property

 

Method of Response

Responses to any of the communications can be made by any of the following methods:

• Online:  Submit your confirmation online at  www.householdresponse.com/castlepoint
• By Freephone (no change or no eligible electors at the property only):  Call the Freephone number 0800 8840701 and when prompted enter Part 1 and Part 2 of your security code.
• By text message (no change only):  Text NOCHANGE followed by Part 1 and Part 2 of your security code on your Canvass Communication Form to 80212
• By post:  Complete the form and send it back to us  

 

Once you have submitted the correct information, we will not send you another Canvass Form until next year's canvass.

Please respond to messages promptly to minimise the need for reminders to confirm details

Please note: The canvass communication form is NOT a registration form. If you add any new people they will also need to complete a registration application.  They can do this at  www.gov.uk/registertovote   We will send each person an ‘Invitation to Register’ form by email and/or post if they do not apply online.

Email - If you receive an email from Castle Point Borough Council's Electoral Services team, you must follow the instructions included and submit a response.  If you do not respond to the email, a reminder form will be sent.

Personal Canvass - If a response is required from the Canvass Communication form delivered to your property and we do not receive a reply a personal canvasser may visit your property to request the information in person.  

Further information and enquiries

For further information and enquiries please email the Electoral Services Team.