Reduced Services

Accessing Council Services:  

  • You can access advice, or support with using our online services, by phoning 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri)
  • The Kiln Road office will re-open for pre-booked appointments only (9.00am to 4.00pm), these can be arranged on a case by case basis by phoning 01268 882200.
  • You can find information and advice on COVID-19 and our 24/7 online services on our  Coronavirus information page


Castle Point Borough Council will be closed from Christmas Eve and will re-open for telephone enquiries and pre-booked office appointments at 8.45 am on Tuesday 4th January 2022.

Castle Point Borough Council would like to wish all residents a very happy and safe Christmas and best wishes for the New Year.

Application Checklists

For a planning application to be considered ‘valid’, it must contain all of the information necessary for us to make a fair decision in line with national and local policy and guidance. It is necessary to ensure that the plans provided are accessible and legible. Where applications attract a fee, that fee is required in order to consider the application valid.

The Town and Country Planning (Development Management Procedure) (England) Order 2015 (as amended) regulates validation requirements at a national level, and sets out the mandatory national information requirements.

Local Planning Authorities may also request additional information above that required by the Order, in having regard to the nature and scale of the proposed, and where is it reasonable to consider it material in the consideration and determination of a planning application.

If your application is made invalid due to a lack of submission of any of the documents set out within the Validation Requirements document on this page, and you disagree with the requirement, you are strongly encouraged to discussion your concerns with us initially, and prior to submission where possible. If we cannot reach an agreement, there is a formal process you can follow; it is advised you follow national guidance here: Making an application - (

The quickest route to making a valid application is to submit your application via the Planning Portal website: Planning Portal

The Validation Requirements document provides more information - Castle Point Validation Checklist .pdf [pdf] 281KB