Reduced Services

Accessing Council Services:  

By accessing our wide range of 24/7 online services
By emailing directly to the relevant service
By phoning First Contact on 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri). 
By pre-booked appointment at the Kiln Road office (9.00am to 4.00pm Mon to Fri) - these can be arranged by phoning First Contact on 01268 882200.

Service Update

Unfortunately due to a staff shortage we currently have a backlog of up to 6 weeks. We regret that it will not be possible to provide revised determination dates for applications as we try our best to determine these as efficiently as possible.

Make a Planning Application

  • See if planning permission is required (permitted development)
  • Find a planning agent.
  • Consider pre-application advice, meeting with a Council Planning Officer.
  • Refer to the application checklists.
  • Calculate your planning fee.
  • Make your application on the Planning Portal.

  1. Pre Application Meetings and Advice

  2. Permitted Development

  3. Application Checklists

  4. Planning Application Fees

  5. Submit a Planning Application

  6. Find a Planning Agent

  7. How a planning application is decided