View your Account Online

If you already have your username and password or would like to Register then Click Here
Please note that the above link has changed due an upgrade of the portal. Please delete any old bookmarked links you may have.
If you have forgotten your username and password you can request new ones on the login page.
Please fill out all the fields on the form to register. Once we have received your request, we will send you a link to this login page, along with your username and password. Use the Handy Hints below if you need help to register.
Join over 6,000 residents and businesses who have already signed up to this service and get free, convenient, and secure online access to your Council Tax, Benefits, and Business Rates accounts. Help us to use less paper, printing, and postage by receiving your correspondence by email or text. Details are linked to our live systems so information is always accurate and up to date.
Please note that this service is not available Monday to Friday between 7:30 am to 7:35 am, and between 10:00 pm and 12:00 am due to essential maintenance.
Handy Hints
Please see the Handy Hints on using our Online Portal  Handy Hints Open Portal v3.pdf [pdf] 80KB 
When you are logged on you can:
  • Change your username and password;
  • look at your account details and how we work out your bills;
  • look at the payments you have made to your account;
  • look at your Council Tax Support and Housing Benefit details and see how we work them out
  • look at your reductions, reliefs and awards;
  • check your Council Tax band or rateable value on your business premises;
  • download your documents directly from the website. When a document becomes available, we will email you.
Advice and Support

Please see the advice and support timetable Advice & Support Timetable[pdf] 311KB  showing what is available across the borough for free.