Reduced Services

Coronavirus (COVID-19) Update

In line with social distancing advice and to protect residents and staff the Council has taken the decision to close the Council offices to the public until further notice.

Whilst the offices are closed to visitors, you are still able to access services and information from this website 24/7.

Information and advice on coronavirus (COVID-19) and how to access Council Services during this period can be found on our  Coronavirus information page

You are invited to view and contribute to the The Mayor's Covid Record of Reflection

Community and Partnership FAQ's


Please could you tell me more about/receive literature on the Castle Point Show?

Information on the Show is available by calling 01268 882474

How do I find out about and book tickets for Events in the Borough?

We organise the Fireworks Fiesta, the first Saturday in November; the Castle Point Show. If you would like information about events or assistance in booking an event please contact us via email or on 01268 882474 so that we can assist you.

If you prefer you can visit the Partnerships Section at the Council Offices, Kiln Road, Benfleet, SS7 1TF to make a booking.

Details on further events.

Where is my nearest Community Information Point

Community Information Points are located at your local Library


I have a complaint regarding an Event, Activity or Show

We are sorry to hear that you are unhappy.

Please contact us (including your name and address, all relevant details, the date and what happened) via email at or alternatively please telephone us on 01268 882479 in order that we can assist you.
If you prefer you can visit the Partnerships Section at the Council Offices, Kiln Road , Benfleet , SS7 1TF in order that we can investigate this for you.