Contact Us

You can contact us by messaging us on social media, by emailing us or by phoning us.

Our opening hours are

Monday/Tuesday/Thursday: 08:45 - 17:15
Wednesday: 10:00 - 17:15
Fridays: 08:45 - 16:45

 

Directions to Castle Point Council

 

Department contact details

Department E-Mail

Telephone

Benefits

01268 882200

Benefit Investigation Service

01268 882250

Business Rates

01268 882233
01268 882237

Concessionary Fares (Essex County Council)

0345 200 0388

Council Tax

01268 882200

Council Tax/Business Rates recovery

01268 882298

Electoral Services

01268 882200

Environmental Health

01268 882200

Halls - Enquiries and bookings

01268 882200

Housing Services & Homelessness

01268 882200

Human Resources

01268 882294

Licensing

01268 882480

Parks and Open Spaces

01268 882200

Planning

01268 882200

Refuse & Recycling

01268 882200

Regeneration and Business support

01268 882345

Switchboard

01268 882200

Media and Press Enquiries (live and urgent issues)
(Freedom of Information requests to info@castlepoint.gov.uk)

01268 882200

 

General Enquiries

Email us about a general enquiry.

Phone number for general enquiries - 01268 882200

Council Address

Castle Point Borough Council
Kiln Road
Thundersley
Benfleet
Essex
SS7 1TF

Emergency out of hours telephone numbers

Emergency out of hours for Council services (excluding housing repairs): 0800 833 162


Council Housing Tenant Emergency general repairs: 01268 919076

Council Housing Tenant Emergency gas repairs: 01702 415891

 

Sports and Recreation contact details

For information on contacting leisure and halls please visit the Castle Point Leisure website

 

Recycling Centres

Recycling centres are run by Essex County Council. See information on Canvey Recycling Centre website