Discretionary Scheme Application Terms

Before starting your application, please read the information below.

  • You will need to have your bank details and property reference number to hand. Your property reference number can be found on the Valuation Office website under the column ‘Local Authority Reference Number’  - please do not ring the Council for this information.
  • In line with Central Government guidance, Councils are required to undertake ID checks before paying grant to any customer who is not a Direct Debit payer - this is to prevent fraud. 
  • To ensure payments reach residents quickly, we are working with a third-party provider – TransUnion Credit Bureau - to automate these checks. 
  • When you complete the form, you will be asked to consent to these checks - you will not be able to complete your application without agreeing to this.
  • The ID check will verify that you are registered at the property address and that you are the named party on the bank account supplied for payment. This check will not affect your credit rating and TransUnion Credit Bureau will not give the Council access to any of your financial information.
  • We are expecting a high volume of applications, so to help us work through these and make payments as quickly as possible, please do not contact us to follow up assessment of your application unless you have not heard from us after 1 month of applying.
  • This scheme has limited funding, therefore once the spending limit has been reached (or by 16th November when the scheme closes), the scheme will no longer be available. Applications will be processed in strict date received order.

 

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