Reduced Services

Accessing Council Services:  

  • You can access advice, or support with using our online services, by phoning 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri)
  • The Kiln Road office will re-open for pre-booked appointments only (9.00am to 4.00pm), these can be arranged on a case by case basis by phoning 01268 882200.
  • You can find information and advice on COVID-19 and our 24/7 online services on our  Coronavirus information page

Food Safety

The Council's aim is to ensure that every food business in our Borough provides food that is safe to eat, free from contamination and has been produced in a safe and hygienic manner.

Our Environmental Health Officers are charged with achieving this aim by undertaking the following duties:-

  • We maintain an up to date register of all food premises in the Borough.
  • We inspect all food outlets in the Borough to ensure they comply with relevant European and National Law.
  • We investigate all complaints about poor hygiene in food premises and about foreign matter/objects in food.
  • We investigate all notifications of illness that are thought to have been caused by food or food premises.
  • We sample food to monitor the standard of food sold within the Borough.
  • We provide advice and guidance to businesses and consumers on food safety issues.

Related Links

Related Documents

If you wish to discuss any food safety matter, please contact tel (01268) 882200 or email us.