Reduced Services

Coronavirus (COVID-19) Update

In line with social distancing advice and to protect residents and staff the Council has taken the decision to close the Council offices to the public until further notice.

Whilst the offices are closed to visitors, our operating hours remain unchanged.

You are still able to access services and information from the website 24/7 and via email and phone during operating hours.

For information and advice on coronavirus (COVID-19), and to volunteer to help in your community, please see our Coronavirus information page.

For information on our services, including waste collections, please see our Service update and information page

For information on businesses and business rates, please see our Business advice page

#StayHomeSaveLives

Reporting fraud and other economic crime

Fraud and other economic crimes – such as theft, bribery, corruption and money laundering – cost the UK taxpayer billions of pounds each year.

If you suspect someone is committing fraud, report it.

Benefit fraud

Benefit fraud cases are investigated by the government's Department for Work and Pensions (DWP). Contact the DWP if you suspect someone is committing benefit fraud:

Department for Work and Pensions (DWP) - benefit fraud

: 0800 854 440 - National Benefit Fraud helpline

GOV.UK: Report benefit fraud

Other types of fraud

There are several types of fraud and economic crime that affect council services. You should let us know if you suspect someone is committing any of the following:

  • housing tenancy fraud
  • council tax fraud
  • business rates fraud
  • Blue Badge fraud for disabled parking
  • social care fraud
  • insurance fraud
  • council employee and contractor fraud, bribery or corruption
  • money laundering

We take action against anyone who commits these types of crime against us.

Report fraud – other than benefit fraud

You can report anonymously using the form above, or contact us:

Counter fraud and investigation

PO Box 1, Thurrock Council, New Road, Grays, RM17 6LT

Tel: 03000 999 111

EMail: reportfraud@castlepoint.gov.uk

Any report of fraud or economic crime against us will be taken extremely seriously.