Reduced Services
Coronavirus (COVID-19) Update
In line with social distancing advice and to protect residents and staff the Council has taken the decision to close the Council offices to the public until further notice.
Whilst the offices are closed to visitors, our operating hours remain unchanged.
You are still able to access services and information from the website 24/7 and via email and phone during operating hours.
For information and advice on coronavirus (COVID-19), and to volunteer to help in your community, please see our Coronavirus information page.
For information on our services, including waste collections, please see our Service update and information page
For information on businesses and business rates, please see our Business advice page
#StayHomeSaveLives
Missed Collections/Collection Dates
Questions
- Can you collect garden waste if it is in the wrong colour bag?
- Can you collect my missed glass?
- Can you collect my missed food/green waste?
- Can you collect my missed Refuse?
Can you collect garden waste if it is in the wrong colour bag?
No - Only bags supplied by Castle Point Borough Council can be used. These sacks are made of corn starch which can be recycled along with the garden waste.
Back to Questions
Can you collect my missed glass?
Yes - Please ensure that it is the correct week for your glass collection. This can be confirmed via our recycling calendar.
We ask that your glass is placed in the yellow box supplied by the council and is available for collection by 7.00 am.
If you have complied with the above please contact us by telephone on 01268 882200.
Back to Questions
Can you collect my missed food/green waste?
Yes - Please ensure that it is your correct day for collection. This can be confirmed via our recycling calendar.
Your food/green waste must be made available for collection by 7.00 am.
If you have complied with the above please contact us by telephone on 01268 882200
Back to Questions
Can you collect my missed Refuse?
Yes - We ask that your refuse is out for collection by 7.00 am. View the waste calendar for collection dates.
If you have complied with the above please contact us by telephone on 01268 882200