Reduced Services

Accessing Council Services:  

You can now access services, get advice and support, and transact with us in the following ways:

  • By accessing our wide range of 24/7 online services
  • By emailing directly to the relevant service
  • By phoning First Contact on 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri). 
  • By pre-booked appointment at the Kiln Road office (9.00am to 4.00pm Mon to Fri) - these can be arranged by phoning First Contact on 01268 882200.

Missed Collections/Collection Dates

Questions

Can you collect garden waste if it is in the wrong colour bag?

No - Only bags supplied by Castle Point Borough Council can be used. These sacks are made of corn starch which can be recycled along with the garden waste.

Your NEW GARDEN WASTE collection - Starting Spring 2017 

Back to Questions

Can you collect my missed glass?

Yes - Please ensure that it is the correct week for your glass collection. This can be confirmed via our recycling calendar.

Recycling Calendar

We ask that your glass is placed in the yellow box supplied by the council and is available for collection by 7.00 am.

If you have complied with the above please contact us by telephone on 01268 882200.


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Can you collect my missed food waste?

Yes - Please ensure that it is your correct day for collection. This can be confirmed via our recycling calendar.

Recycling Calendar

Your food/green waste must be made available for collection by 7.00 am.

If you have complied with the above please contact us by telephone on 01268 882200


Back to Questions

Can you collect my missed Refuse?

Yes - We ask that your refuse is out for collection by 7.00 am. View the waste calendar for collection dates.

Recycling Calendar

If you have complied with the above please contact us by telephone on 01268 882200

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