Reduced Services

Coronavirus (COVID-19) Update

In line with social distancing advice and to protect residents and staff the Council has taken the decision to close the Council offices to the public until further notice.

Whilst the offices are closed to visitors, you are still able to access services and information from this website 24/7.

Information and advice on coronavirus (COVID-19) and how to access Council Services during this period can be found on our Coronavirus information page

We ask that all residents #StayHomeSaveLives – see a Message from the Leader of the Council

Private Rented Tenants

Your landlord, or their agent, has legal responsibilities to manage your tenancy fairly and to keep your home up to a decent standard. If you need assistance our Housing Options Team can provide advice on the rights and responsibilities of private tenants, landlords and agents. You can use our Housing Options Assessment Form to tell us about your problem and we will endeavour to respond to you within 5 working days.

You can find advice below if:

Rights and responsibilities

If you're a private tenant you can find more information about private renting rights and responsibilities and dealing with landlord/agent problems on the Shelter and Gov.uk websites.

Our Housing Options Team can also assist tenants at risk of losing their homes, or tenants worried about their current housing situation.  The team can also help with financial costs.