Your landlord, or their agent, has legal responsibilities to manage your tenancy fairly and to keep your home up to a decent standard. If you need assistance our Housing Options Team can provide advice on the rights and responsibilities of private tenants, landlords and agents. You can use our Housing Options Assessment Form to tell us about your problem and we will endeavour to respond to you within 5 working days.
You can find advice below if:
If you're a private tenant you can find more information about private renting rights and responsibilities and dealing with landlord/agent problems on the Shelter and Gov.uk websites.
Our Housing Options Team can also assist tenants at risk of losing their homes, or tenants worried about their current housing situation. The team can also help with financial costs.