Reduced Services

Coronavirus (COVID-19) Update

In line with social distancing advice and to protect residents and staff the Council has taken the decision to close the Council offices to the public until further notice.

Whilst the offices are closed to visitors, you are still able to access services and information from this website 24/7.

Information and advice on coronavirus (COVID-19) and how to access Council Services during this period can be found on our  Coronavirus information page

You are invited to view and contribute to the The Mayor's Covid Record of Reflection

Tenant News

Tenant Newsletter: 

Our newsletters allow us to keep you updated with housing issues on a regular basis. Our latest Tenants Newsletter can be found here - Housing Newsletter March 2021.pdf 2MB

New Repairs Contractors:

General Repairs:
Castle Point is pleased to have awarded the new contract for the housing properties responsive repairs and maintenance service to MCP Property Services.
Castle Point Council tenants can report repairs and maintenance to MCP on:
Phone: 01268 919076
Email: Castlepoint@mcp.community

Gas Repairs:
We’re delighted to announce that we’ve re-awarded the delivery of our 3* Gas Servicing, Maintenance, Repairs, adhoc Installations and Statutory Electrical Testing Contract to Aaron Services.
Castle Point Council tenants can report gas repairs and servicing to Aaron Services on:
Phone: 01702 415891
Email: Chelmsford.admin@aaronservices.co.uk

Annual Report 2020:

2020 Housing Annual Report v1.2. [pdf] 546KB

We are required to publish and annual report to residents, providing information on our performance and to give you details of how you rent is spent, the work with have been doing to improve our properties and our plans for the coming year. If you would like a hard copy of this report, please contact Sharon Jewell on sjewell@castlepoint.gov.uk