Reduced Services

Accessing Council Services:  

You can now access services, get advice and support, and transact with us in the following ways:

  • By accessing our wide range of 24/7 online services
  • By emailing directly to the relevant service
  • By phoning First Contact on 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri). 
  • By pre-booked appointment at the Kiln Road office (9.00am to 4.00pm Mon to Fri) - these can be arranged by phoning First Contact on 01268 882200.

Textiles

Questions

Can I have a textiles recycling bag?

For a delivery of a textile sack please contact:

0800 7879 071 (freephone)

or visit:

www.essextextiles.co.uk


Back to Questions

What textiles can be recycled?

Textiles you can recycle:

Y Men's, women's and children's clothing
Y Clean undergarments
Y Paired shoes
Y Hats, scarves and gloves
Y Leather clothing
Y Blankets
Y Towels
Y Bed linen

Textiles you can't recycle:

N Bric-a-brac
N Wellington boots
N Slippers
N Pillows or duvets
N Badly soiled clothing

Mixed textiles and Clothes


Back to Questions

Can I have an Assisted Collection form?

Please Note: This service is only for an elderly / disabled resident who has difficulty in putting out their refuse / recycling.

Please contact us (including your name and address) recycling@castlepoint.gov.uk, or telephone us on 01268 882200 so that we can send the form to you.

Alternatively you can visit the Street Scene Section at the Council Offices, Kiln Road, Benfleet, SS7 1TF to collect one.


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