Reduced Services

Accessing Council Services:  

  • You can access advice, or support with using our online services, by phoning 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri)
  • The Kiln Road office will re-open for pre-booked appointments only (9.00am to 4.00pm), these can be arranged on a case by case basis by phoning 01268 882200.
  • You can find information and advice on COVID-19 and our 24/7 online services on our  Coronavirus information page



Can I have a textiles recycling bag?

For a delivery of a textile sack please contact:

0800 7879 071 (freephone)

or visit:

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What textiles can be recycled?

Textiles you can recycle:

Y Men's, women's and children's clothing
Y Clean undergarments
Y Paired shoes
Y Hats, scarves and gloves
Y Leather clothing
Y Blankets
Y Towels
Y Bed linen

Textiles you can't recycle:

N Bric-a-brac
N Wellington boots
N Slippers
N Pillows or duvets
N Badly soiled clothing

Mixed textiles and Clothes

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Can I have an Assisted Collection form?

Please Note: This service is only for an elderly / disabled resident who has difficulty in putting out their refuse / recycling.

Please contact us (including your name and address), or telephone us on 01268 882200 so that we can send the form to you.

Alternatively you can visit the Street Scene Section at the Council Offices, Kiln Road, Benfleet, SS7 1TF to collect one.

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