Reduced Services

Accessing Council Services:  

  • You can access advice, or support with using our online services, by phoning 01268 882200 (8.45am to 5.15pm Mon to Thurs, and to 4.45pm on Fri)
  • The Kiln Road office will re-open for pre-booked appointments only (9.00am to 4.00pm), these can be arranged on a case by case basis by phoning 01268 882200.
  • You can find information and advice on COVID-19 and our 24/7 online services on our  Coronavirus information page


Castle Point Borough Council will be closed from Christmas Eve and will re-open for telephone enquiries and pre-booked office appointments at 8.45 am on Tuesday 4th January 2022.

Castle Point Borough Council would like to wish all residents a very happy and safe Christmas and best wishes for the New Year.

The Local Strategic Partnership

Castle Point and Rochford Local Strategic Partnership comprises a range of public sector, private sector and voluntary organisations that contribute towards improving the quality of life for those people who live in, work in the area.

To get in touch with the Local Strategic Partnership or find out more about what it does or how to get involved please contact Mel Harris, Head of Partnerships and Safer Places


Telephone: 01268 882369

Address: Castle Point Borough Council, Council Offices, Kiln Road, Benfleet, SS7 1TF